Home · How it works
The full process

How we move
your bags.

From the moment you book to the curbside handoff at YYC, here is exactly what happens, who it is for, and the paper trail you receive at every step.

02How it works

Four steps.
Zero effort.

You get ready. We handle the door, the drive, and the handoff. Your part takes about ten minutes, total.

i.
Book online in minutes.
Address, flight time, bag count. We confirm your slot in under sixty minutes. No app, no account, no waiting.
~3 minutesbooking
ii.
Driver arrives in your window.
Every bag is photographed, weighed, and sealed with a serial-numbered tamper-evident tag before it leaves your door.
~5 minutesat pickup
iii.
Direct route to YYC.
One driver, one vehicle, no transfers. You receive a "departed" SMS the moment we leave your address.
~30 minutestransit
iv.
Curbside handoff at the terminal.
We meet you at the airline drop-off zone at the agreed time. Verify the seals, take your bags to the counter, fly.
~2 minutesat terminal
03Chain of custody

A receipt for
every step.

A baggage concierge is only as good as the paper trail behind it. With every pickup you receive three artifacts: photographic proof, a sealed bag, and a timestamped custody log.

BD-2604-A CONDITION: A · 18.4 KG 06:42 · 21 MAY 2026 /01 · Photo of your bag
At pickup

Photographic record

Every bag photographed against a neutral background at pickup and again at handoff. Weight and visible condition documented; pre-existing wear logged.

TAMPER-EVIDENT BD-2604-A BAGDROP CALGARY · DO NOT REMOVE /02 · Numbered seal
During transit

Serial-numbered seal

A tamper-evident security seal is applied at pickup and only broken at the airline counter, with you present. The serial number appears on your booking receipt.

06:42Pickup confirmed357 Belmont SW
06:44Bag photographed2 items
06:45Seals appliedBD-2604-A / B
06:48Departed→ YYC
07:11Arrived terminalGate 14
07:25Handoff completeSeals verified ✓
/03 · Timestamped log
After handoff

Custody log

Six events captured per booking. Pickup, seal, depart, arrive, handoff, verify. Each with a timestamp and driver signature, emailed within an hour of completion.

01Who we move bags for

Three travellers.
One promise.

From a 6 AM flight to a Sunday return from the Rockies, your pickup is scheduled around your day, not the other way round.

PATH 01

The business traveller

Skip the cab line, the airport parkade, and the elbow-room negotiation. Pickup at home, drop at YYC, walk in light.

  • 1-hour pickup windows on Priority
  • Early-morning & late-evening slots
  • Dedicated driver assignment
For frequent flyers
PATH 02

Heading home from the Rockies

Hand off skis, golf clubs, and souvenirs the evening before. Spend your last day in Calgary or the mountains, not babysitting bags.

  • Banff / Canmore extended coverage
  • Ski & oversized bag handling
  • Hotel-to-airport same-day available
For visiting travellers
PATH 03

Hotel & corporate concierge

Offer your guests luggage forwarding without lifting a finger. We bill you monthly, they get the experience.

  • White-labelled handoff at concierge desk
  • Monthly invoicing & named account
  • Volume rates available from five pickups a week
For B2B partners

Ready to travel
hands free?

Book a pickup in about three minutes. We confirm your slot within sixty.

Book a pickup